Whether you’re ordering for the first time or want to understand how delivery works, this page is here to help. Below are some of the common questions we get about our products, ordering process, and delivery.
All our chicken is reared on our own farm and processed in a hygienic environment to ensure quality and freshness. Nothing is outsourced.
Our chicken is freshly slaughtered and delivered chilled — never frozen — to preserve natural flavor and quality.
Currently, we deliver within the Nairobi Metropolitan area only. If your location is outside our delivery zones, we’ll notify you during the ordering process.
You can place your order directly through our website by selecting your preferred products, delivery area, and time slot. Once submitted, you’ll receive a confirmation.
Yes! You can pre-book deliveries up to a few days in advance. We also allow customers to set up standing orders on a weekly, biweekly, or monthly basis.
We deliver during regular business hours (8:00 AM – 7:00 PM), Monday to Saturday. Specific delivery days may vary by location and will be shown at checkout.
Yes, we offer a “Order and Collect” option at our physical location: 689 Place, Karen. Just select that option at checkout.
Absolutely! We offer marinated chicken, sausages, pet mince, and other special bundles. Availability may vary, so check our shop page regularly.
Yes, we offer mixed platters and bundle deals (e.g., wings + lollipops + drumsticks). You’ll find them under our Packages section in the shop.
Once your order is placed, you’ll receive updates via SMS or WhatsApp when it’s confirmed, dispatched, and delivered.
